My remote is not working, what should I do?

  • Make sure there is no obstruction between the remote and the Digital Cable set-top box.
  • Make sure the set-top box is working by turning the power on from the front of the set-top box. If the box powers on; troubleshoot the remote.
  • Remote may not be in cable mode. 
    • Press CBL button on remote and press POWER button.
  • Batteries may be dead. 
    •  Press CBL button, if light flashes red, batteries are OK.
  • If no red light, replace AA batteries.
  • If batteries have been recently replaced, make sure they are correctly inserted in remote.
     




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