Case Study: Holiday Inn Express, Sturgis
Situation
Hotel owner Willie Whelchel had a major project on his hands. He had just torn down his hotel to build the Holiday Inn Express and Boulder Canyon Convention Center in Sturgis. He wanted to retain the original hotel’s main phone numbers, but also wanted additional services for his state-of-the-art facility. In addition, he was looking for a communications company that could work closely with him, his contractors, and his vendors as the construction of the new facility progressed. Not only did he need phone lines, cable and Internet, but he was also looking for professional advice for obtaining a domain name and website design.
Solution
Their Midcontinent Business Solutions Account Executive set up an initial meeting to discuss their needs and she was prepared to highlight the differences in competitors’ pricing and services. Midcontinent was able to offer substantial savings, provide exactly what the customer was expecting for services in the time- frame needed, and was a catalyst for the customer's development in web design by offering referrals to different local advertising agencies. “Let me start by saying our Midcontinent Account Executive was the best!” said Whelchel. “When I had questions or needed information, she was accessible and got the information back to me quickly. She did a very good job at explaining the different services and what Midcontinent had to offer my company. We are also pleased with the service after the installation. With the personal attention we received on our account, I would highly recommend Midcontinent to anyone. Thank you for the great job!”
Scope of Services
Multiple Phone Lines
Advanced Package Internet,
Domain Name and Web Hosting
Bulk Cable
